Shruti Pal
Senior Financial Analyst in R2R (Cash app, Collection dispute ) Insurance underwriting P & C
- Role
- Senior Financial Analyst at Accenture in India
- Location
- Ghaziabad, UP, IN
- LinkedIn followers
- 500 followers
Experience
Senior Financial Analyst
Jul 2019 — Present · Noida, IN
Management Executive offering 12 years of rich experience in service delivery across Order to cash and P & CInsurance with exposure to Quality and Operations.Handled team of 42 members (30 + 12 members)• Currently handling Order To Cash business for one of the Global logistic service provider clients, managingtheir Cash apps, Collection dispute management.• Maintain quality standards for various operational areas and ensure a high-quality customer experience,adhere to the SLAs (Production & Quality)• Attended every bi-weekly connects with the clients• Perform Pareto Analysis• Accounts Receivables process for one of the global FMCG customers of US and P&C insurance ofEuropean & US accounts (Stabilization post Knowledge transfer)• Received appreciation for interpersonal, communication, and analytical skills with demonstratedabilities in customer relationship management• Proficient in MIS, Cora, Oracle, Mainframe, High radius P&C and customer relationship management• Responsible for publishing daily/weekly dashboards & KPI\'s to senior management in order to track the process critical activities.
Education
CCS (Chaudhary Charan Singh)University
Master of Arts - MA, English Language and Literature/Letters
2011 — 2013
CCS (Chaudhary Charan Singh)University
Bachelor of Arts - BA, English Language and Literature/Letters
2009 — 2011
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