Shruti Maheshwari

Human Resource Officer @Hydrotec Middle East

London, GB

Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.• Deal with all general inquiries, explain procedures, and make new and follow-up appointments.• Using your own judgment and communication skills, ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.• Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, and ensure procedures are completed.• Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt, appropriate delivery.• Ensuring completion of all clinic\'s associated paperwork promptly and clear handover is done at the end of the shift for any leftover tasks.• Make appointments for hospital transport, ambulances, and interpreters when required.