Shruti Kadam
Deputy Manager
- Role
- Deputy Manager at Jio
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Shruti Kadam
As an experienced Operations Analyst in the Telecom industry, I have gained valuable experience in leading teams and managing projects from end to end. I possess excellent project management, team management, and communication skills.In my previous roles, I have been responsible for managing complex projects in the Telecom industry, and have gained valuable experience in managing various aspects of the projects including forecasting and delivery, scheduling, workforce management, utilization of resources, and reporting. I have also played a key role in driving process changes, enabling automation, and implementing process optimization to achieve cost savings for clients.In addition to my project management experience, I have extensive knowledge of billing and dispute processes and have been skillful in maintaining the entire scope of operations within the billing domain. I have also been highly successful in resolving disputes filed by stakeholders and providing satisfactory resolutions to Retailers.With my expertise in creating and maintaining process documents, checklists, and analytical reports, I have helped clients optimize their processes and maximize their revenue. I have also been highly proficient in managing SLAs, incident trackers, and weekly calls with stakeholders.Overall, I am a highly motivated and results-oriented Operations Analyst with a proven track record of successfully managing complex projects and delivering results. I am excited about exploring new opportunities in the Telecom industry and contributing my skills and expertise to achieve success.
Experience
Deputy Manager
Jul 2023 — Present · Navi Mumbai, IN
Education
Government Polytechnic
Diploma of Education, Electrical, Electronics and Communications Engineering
Manipal University Jaipur
Master's degree, Digital Elecronics and Advance Telecommunication
2014 — 2016
Finolex Academy of Management & Technology
Bachelor's degree, Electronics and communication
2010 — 2013
Skills
- Windows
- Microsoft Powerpoint
- Microsoft Word
- Management
- Powerpoint
- Microsoft Excel
- Testing
- Teamwork
- Research
- Customer Service
- Engineering
- Project Management
- English
- C
- Microsoft Office
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