Shruti Kadam
Senior Customer Service Executive @Hind Terminals Private Limited
Signup · Get unlimited contacts
WORK HISTORY
Senior Customer Service Executive @Hind Terminals Private Limited
Navi Mumbai, IN
Client Management: Served as the vertical representative for major client projects, successfully setting up the ocean logistics and freight forwarding operations for key accounts.Operational Management: Managed customer engagements, internal teams, and external vendors, ensuring timely and effective cargo movement and service delivery.Efficiency & Initiative: Drove operational efficiency through proactive initiatives and management processes, enhancing overall service quality and reducing turnaround time.Team player : high-performing team toward achieving customer satisfaction and operational excellence, fostering standards for strong problem-solving focus.
EDUCATION
Pillai Institute of Management Studies and Research
Master's in Management Studies , Operation Management
Mumbai University
Bachelor of Science, Chemistry
University of Mumbai
Bachelor of science, Chemistry
Maharashtra Border Check Post Network Ltd.
High School Diploma
Mumbai University
Master's Degree, Geometry/Geometric Analysis
ABOUT SHRUTI KADAM
Strategic Logistics Leader | Specialist in Dangerous Goods & Global Trade Compliance.With over more than two years of experience at the front lines of global trade, I specialize in the high-stakes world of Dangerous Goods (DG) and international logistics. Currently serving as a Senior Executive at Hind Terminals, I bridge the gap between complex regulatory requirements and seamless customer delivery.Why I excel in this field:My approach combines technical precision (ensuring 100% documentation accuracy in hazardous cargo) with strategic diplomacy (managing high-value client relationships). In an industry where a single error can lead to significant delays or safety risks, I pride myself on maintaining a zero-error threshold in Export/Import documentation and compliance.What I bring to the table:Specialized Expertise: Mastery of IMDG codes and the movement of sensitive/dangerous cargo.Operational Efficiency: Streamlining documentation workflows to reduce extra verification/ inspection time.Customer Centricity: Building trust with global stakeholders by providing transparent, real-time solutions to complex logistics bottlenecks. refined documentation process Pan india work with Skoda, Exide battery, Garda Chemicals etc. Chemicals manufactures of india.I am passionate about optimizing the \"un-optimizable\" and ensuring that global supply chains remain resilient, compliant, and profitable.Core Competencies: Dangerous Goods Management, Export-Import Compliance, Supply Chain Strategy, Terminal Operations, and High-Stakes Customer Service.Let’s connect to discuss the future of global trade or how I can bring operational excellence to your logistics network Forget everything else this resume is best and this is perfect candidate for fright forwarding & DG Compliance Management specialist requirement.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.