Shruti Gupta

Contract Management & Vendor Governance Professional | 10+ yrs Telecom & IT | SLA Compliance | Revenue Assurance | IACCM Certified

Role: Senior Manager - Partner Governance at airtel
Location: New Delhi, DL, IN
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Shruti Gupta

600K in billing errors recovered. ₹12.7 Cr contract portfolio governed. 15+ vendors…

Experience

Senior Manager - Partner Governance
airtel
Jan 2024 — Present · Gurugram, IN
Lead contract governance for global/domestic vendors. • Negotiate MSA terms, penalties, SLAs, timelines, and risk clauses. • Drive full contract lifecycle – from drafting to compliance monitoring. • Conduct monthly SLA reviews; enforce penalties/bonuses. • Align legal, technical, finance, and security teams for seamless execution.Achievements: Saved 12% costs through vendor MSA renegotiations. Designed SLA governance framework adopted across IT verticals.

Education

Sikkim Manipal University, Gangtok
Master of Business Administration - MBA, Finance, General
Methodist School
Intermediate, Science
2009 — 2010
Moradabad Institute of Technology/MTU
Bachelor of Engineering (BEng), Computer Science
2010 — 2014

Contact information

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Work email
•••••@airtel.com
Personal email
•••••@•••••.com
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Current company

airtel

Telecommunications · 101K employees · Gurgaon, Haryana, India

Airtel was founded to provide global connectivity and unlock endless opportunities. Our organization embodies a unique blend of energy, innovation, creativity, dedication, scale, and ownership, all aimed at being limitless. At Airtel, we strive to go beyond our duties to create impactful solutions for our consumers. Our team is highly skilled and constantly growing, actively developing infrastructure to introduce cutting-edge technologies like 5G, IoT, IQ, and Airtel Black. We have successfully launched 5G services in over 5,000 cities and towns nationwide, with 10 million unique customers on the 5G network nationally. Airtel Black is another convenient consumer service that provides combined billing for family and friends under a single bill. We also offer enterprise solutions, including national and international long-distance services for carriers. With a subscriber base exceeding 574 million as of 2023, we are committed to delivering effective products that contribute to the realization of a 'Digital India', enabling millions of individuals to connect and thrive for a brighter future. Our presence spans 7,915 census and 802,577 non-census towns and villages, covering almost 96% of the country's population with 388,726 Rkms of optical fiber and an extensive distribution network of 1.2 million outlets. We've also implemented conservation initiatives that have saved 14,676 MWh of electricity, 4412 tonnes of paper through our e-bill initiatives, and recycled 3330 tonnes of e-waste. At Airtel, we believe in taking early ownership, delivering quality, and experimenting with various career paths to boost our trajectories and gain valuable insights into the business, making us the best in the industry. We are committed to creating the ultimate experience for our consumers while maintaining an ecological balance in the world.

airtel.com

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About Shruti Gupta

Experience

Senior Manager - Partner Governance

Education

Sikkim Manipal University, Gangtok

Methodist School

Moradabad Institute of Technology/MTU

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