Shruti Ghodke

Role
Customer Assistant Foods - m & s Franchise at Iceking Group
Location
Mumbai, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Shruti Ghodke

Where engineering precision meets environmental purpose. With a foundation in…

Experience

  1. Customer Assistant Foods - m & s Franchise

    Iceking Group

    Jan 2024 — Present · London, GB

    Dedication to delivering exceptional customer service on the shop floor and at service points• Prioritization of efficient and brilliant customer experiences• Commitment to upholding \'best in town\' standards, including impeccable presentation and consistent product availability• Proficiency in utilizing various digital tools and communication channels for optimized performance• Recognition of the essential role of sharing valuable customer and colleague feedback for continuous improvement• Contribution to fostering a culture of excellence within the organization• Passion for knowledge-sharing and active engagement with colleagues to support their skills and confidence building• Taking ownership of learning and development, maintaining a proactive approach to accessing digital learning solutions• Awareness of daily sales targets, priorities, promotions, and selling opportunities• Excellent product knowledge enabling confident selling and recommending of products and services• Proactive customer engagement to understand their needs and provide informed recommendations• Understanding and commitment to store priorities, actively playing a part in their achievement• Efficient completion of tasks with adherence to standard operating procedures (SOPs) in alignment with organizational goals• Mindfulness of cost and waste reduction, with a focus on implementing good process practices• Dedication to following safe and legal working practices for the well-being of the team

Education

  • Kingston University

    Master's degree, Environmental management

  • University of Mumbai

    Bachelor of Engineering - BE, Civil Engineering

    2015 — 2020

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Shruti Ghodke — Customer Assistant Foods - m & s Franchise at Iceking Group in Mumbai, MH, IN | Unifers