Shruti Agarwal

About Shruti Agarwal

High-energy. Focused. Adventurous. An Alumnus from ISB and BITS Pilani, I made a career shift from Mechanical Engineering to Healthcare industry in 2015. At Portea Medical, I am responsible for developing business opportunities with Pharmaceutical and Insurance Companies. This is an exciting role as it provides new challenges everyday with multiple projects running simultaneously and brings me a chance to travel frequently (meeting senior executives from Fortune 500 companies to discuss and share ideas). The role also involves negotiations, managing P&L, setting up and running back end ops, and account management. However, the most crucial thing is that I get to be close to customers as well. Understanding the market, customer expectations, and product / service need, really helps me design programs better and ultimately supports in smoother execution. Creating unique home care offerings in collaboration with Pharma and Insurance Cos. helped me to quickly get in sync with the medical world. Prior to MBA at ISB, I was working with Tata Motors Ltd. at their Sanand plant. I was Project lead for achieving World Class Quality Level 2 certification at the Final Assembly Shop. Continuously working with 400+ operators, colleagues and seniors across various departments and functions, and suppliers of various parts, I did process and quality improvements through work standardisation, audits, training, 5S processes, problem solving techniques, and Kaizen promotion activities. I also did a sales stint for 4 months at one of the car dealerships to closely understand the sales process and train sales executives on sales pitch, sales funnel, and vehicle delivery process. I successfully reduced financing (loan) time and vehicle delivery time, thereby improving customer\'s buying experience. Key interest areas : Business Development / Client Management / Key Account Management / Sales

Experience

1. Principal Pm

   Amazon

   Oct 2025 — Present

Education

• Indian School of Business

  Master of Business Administration (M.B.A.), Operations and Marketing

  2014 — 2015

• Birla Institute of Technology and Science, Pilani

  Bachelor of Engineering (B.E.), Mechanical Engineering

  2007 — 2011

Skills

• Quality Improvement
• Process Improvement
• Business Development
• Manufacturing Operations Management
• Management
• Team Management
• Operations Management
• Lean Manufacturing
• Manufacturing Operations
• Project Management
• Business Strategy
• Business Analysis