Shruthi Kamath
Ready for My Next Big Opportunity in Program Management | Passionate About Client Success & Cybersecurity | Podcast Host
- Role
- Senior Customer Success Manager at Payatu
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Shruthi Kamath
With 12+ years of experience at the intersection of cybersecurity, program management…
Experience
Senior Customer Success Manager
Sep 2024 — Present · Pune, IN
Developing and delivering product and service offerings to clients, addressing their needs and challenges. • Understanding clients\' needs and provide solutions that align with organizational capabilities. • Assisting clients through the post-sales process, resolving concerns, and ensuring efficient sales completion. • Building and nurturing long-term relationships with new prospects and existing clients. • Creating proposals & client documents for both current and prospective clients. • Presenting in weekly sales meetings, reporting on sales figures, KPIs, goals, and challenges. • Actively engaging with customers to understand their goals, challenges, and KPIs. • Conducting regular check-ins and account reviews to assess customer satisfaction and identify improvement areas. • Collaborate with cross-functional teams to address customer feedback and drive product enhancements.
Skills
- Javascript
- Oracle 9i
- C++
- Java
- Ceh
- Application Security
- Xml
- Web Application Security
- Eclipse
- Core Java
- C
- Jsp
- Oracle
- Sql
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