Shruthi Santhosh
Senior Operational Excellence Specialist at MSC Mediterranean Shipping Company Technology || Certified Product Owner || Certified Scrum Master
- Role
- Senior Operational Excellence Specialist at MSC Mediterranean Shipping Company
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Shruthi Santhosh
I’m a results-oriented Senior Operational Excellence Specialist with 5+ years of experience in optimizing business processes, enhancing operational efficiency, and driving continuous improvement. With a background in Information Technology and certifications in Lean Six Sigma, Agile, and Product Management, I specialize in bridging the gap between business goals and operational execution. I’m passionate about using data analysis, stakeholder collaboration, and Agile methodologies to streamline operations and deliver measurable results.
Experience
Senior Operational Excellence Specialist
MSC Mediterranean Shipping Company
Apr 2023 — Present · Chennai, IN
Analyze, flag and monitor agency inputs and identify specific customer needs• Screen for inconsistencies and drive best practice usage across the MSC agencies• Communicate with various levels of hierarchy driving business transformation • Regular reporting and ensure findings are well documented and communicated internally• Identify and implement new controls with domain senior business specialists • Work closely together with the OVA Rollout Team (business domain specialists, rollout project managers and mentors) and agencies Managing Directors or General Managers • Being capable to listen and tailor the needs per domain and per every MSC Agency. • Bringing new ideas and keeping track of new methods and research on topics related to the role•Lean and six sigma Green belt certified.
Education
Asan Memorial Matriculation Higher Secondary School
Higher Education , Computer Science
GEMS Education
Middle School
Jaya Engineering College
Bachelor of Technology - BTech, Information Technology
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