Shruthi M

About Shruthi M

I am a results-driven software asset management professional with extensive experience in optimizing license compliance and streamlining IT asset management operations. My expertise lies in implementing governance best practices that drive cost efficiency and ensure regulatory adherence. I am passionate about aligning software asset management processes with organizational objectives to deliver measurable business impact. With a strong focus on team management, I lead and mentor teams to achieve operational excellence and foster a culture of continuous improvement.Throughout my career, I have successfully managed end-to-end software asset management operations, including license reclamation and data accuracy. I have a proven track record of engaging with stakeholders to identify roadblocks and provide actionable insights, ensuring smooth execution of projects. My technical proficiency in tools such as ServiceNow, Microsoft 365, and BMC FPac has enabled me to enhance SAM processes and maintain data integrity across enterprises. I am committed to staying ahead of industry trends and adopting innovative methodologies to drive efficiency and high-performing team dynamics.

Experience

1. Consultant(Sam)

   HCLTech

   Jul 2024 — Present · Bengaluru, IN

   In my current role at HCL Technologies, I manage and create entitlement records, software models, and discovery maps in ServiceNow SAMPro. I ensure accurate normalization and ELP creation for major publishers such as IBM, Adobe, and Tibco. I lead the reclamation of underutilized licenses by identifying inactive users and harvesting licenses to optimize software utilization. Additionally, I coordinate with various teams to implement changes and maintain seamless platform operations while engaging with customers to address challenges and ensure smooth execution of licensing processes.Achievements: Successfully led a team of 5-8 direct reports, overseeing performance management and operational alignment across software asset management activities. Enhanced license utilization and compliance through strategic recommendations and governance oversight.

Education

• SJES college of management studies

  Bachelor of Business Administration - BBA, Accounting and Finance