Shriya Pattoo

Senior Customer Service Associate at American Express (2024) | Former Customer Support Representative at Accenture (2022-2023) | Former Customer Support Associate at FIS (2020-2022).

Role: Senior Customer Service Representative at American Express
Location: Gurugram, HR, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Shriya Pattoo

Dedicated Customer Support Professional || Skilled in utilizing CRM systems, and communication tools to streamline support processes and enhance customer experience || Collaborative team player || Passionate about continuous learning and staying updated on industry trends to deliver best-in-class support solutions. Looking forward to connecting with like-minded professionals and exploring opportunities to contribute to customer success!

Experience

Senior Customer Service Representative
American Express
Sep 2024 — Present · IN

Education

IEC UNIVERSITY
Bachelor of Business Administration - BBA, Business/Commerce, General

Contact information

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Work email
•••••@americanexpress.com
Personal email
•••••@•••••.com
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Current company

American Express

Financial Services · 10K employees · World Financial Center, 200 Vesey Street, New York, NY, 10285, US

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together. Learn more about us at: https://www.americanexpress.com/careers https://www.americanexpress.com/ https://www.facebook.com/AmericanExpressUS https://www.instagram.com/americanexpress/ https://twitter.com/americanexpress https://www.youtube.com/user/AmericanExpress See our community guidelines at: https://www.americanexpress.com/en-us/company/community-guidelines/ If you have a customer service issue or question, please visit www.americanexpress.com/contactus

americanexpress.com

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About Shriya Pattoo

Experience

Senior Customer Service Representative

Education

IEC UNIVERSITY

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