Shriti Karmakar
Associate Director Operations at UnitedHealth Group( Healthcare RCM) | Indian School of Business (ISB) | CPC|LSSGB|PMP Trained DEI Advocate, Pillar Lead Women LEAD - India (Employee Resource Group)
- Role
- Associate Director at Optum
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Shriti Karmakar
Highly influential result driven leader with 15+ years of experience in US healthcare provider and payer• Expertise in resolving customer complaints and promoting conflict resolution• Expertise in negotiation and influencing to achieve business goal and manage change• Expertise in client services, project management and relationship-building• Recognized for conceptualisation of ideas, suggesting and executing effective strategies, optimum utilisation of resources for better profitability and efficiency by assessing market potential, demand and understand client preference to achieve organisational target• Process Specialties - Inpatient Coding, Emergency Coding (Professional and Facility), Radiology, Surgery Coding, Observation & IVR Coding• Specialties- Business Development, Service Delivery, Operations Management, Project Management, Transitions, Process Improvement, Training & Quality
Experience
Associate Director
Jan 2026 — Present · Gurugram, IN
Education
Indian School of Business
ISB Executive Education
Rashtrasant Tukadoji Maharaj Nagpur University (RTMNU)
Bachelor of Science - BSc
T john college of Biotechnology
MSc Biotechnology
Skills
- Icd-9
- Team Management
- Revenue Cycle
- Cpt
- Call Centers
- Healthcare
- Medical Coding
- Hipaa
- Medical Billing
- Emr
- Quality Assurance
- Bpo
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