Shristi Tomar

Consumer Insights & Research | CX Analytics | Data Storytelling & Strategy | Retail, E-commerce & SaaS

Role: Senior Customer Success Analyst at SentiSum
Location: Bengaluru, KA, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Shristi Tomar

My job is basically professional pattern-spotting. I’m mostly just curious about why…

Experience

Senior Customer Success Analyst
SentiSum
Nov 2024 — Present

Education

Holy Cross School
High School and Intermediate, E
2003 — 2017
Dayananda Sagar College of Engineering, BANGALORE
Bachelor of Engineering - BE, Electronics and Communications Engineering
2018 — 2022

Contact information

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•••••@sentisum.com
Personal email
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Current company

SentiSum

Software Development · 25 employees · Founded 2021

SentiSum is the closed-loop intelligence layer that turns customer voice into measurable cost reduction across the customer-facing P&L. Your CX is leaking six figures a month. Kyo reads every customer conversation across your CX, including the ones your AI agent already handles and tells you what to automate, where you're leaking, and what each fix is worth. Delivered in 24 hours, drillable to every source ticket. One intelligence layer. Unlimited AI agents. Six-figure $ recovery, every month. Kyo is the intelligence layer. One AI brain reading every customer conversation across your CX, powering four specialised agents — Quality, Insights, Automation, Early Warning. Extendible to new agents as your team's questions evolve. Kyo comes to you. Not the other way around. Slack alerts when something breaks. Claude or ChatGPT queries via MCP. A weekly email brief your CFO can read in 90 seconds. Built AI-native — the dashboard exists if you want it, but the answer arrives where you already work. 50+ CX teams running on SentiSum 4.8★ G2 average across reviews 24h From discovery call to dashboard $M+ Recovery identified per audit Request your free pilot: https://www.sentisum.com/free-trial Or book a demo: https://www.sentisum.com/book-demo

sentisum.com

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About Shristi Tomar

Experience

Senior Customer Success Analyst

Education

Holy Cross School

Dayananda Sagar College of Engineering, BANGALORE

Find verified contacts for anyone on LinkedIn