Shristi Thakur
Project Management @Google | Ex-Investment Banker KPMG | SRCC’22 | Sahara | National Player- Basketball
- Role
- Project Manager at Google
- Location
- North Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Shristi Thakur
A creative and entrepreneurial problem-solver with 3 years of experience across KPMG and…
Experience
Project Manager
Jul 2023 — Present · IN
Process Optimization - Supported transition of 24 vendor partners across business units, optimizing workflows and eliminating redundant communication layers- Facilitated the shift from manual to AI-driven case processing, reducing processing time from 2 hours to 30 minutes and decreasing vendor dependencies from 24 to 5, resulting in an annual operational cost reduction of $0.9M- Analyzed and mitigated AI model performance issues, identifying data patterns and suggesting strategic improvements to enhance accuracy and reliability- Designed and implemented automated bulk processing systems, achieving 70% automation in case classification, significantly improving operational efficiency- Collaborated with cross-functional teams (Product, Engineering, Legal, and Marketing) to ensure regulatory compliance, enhance fraud detection capabilities, and streamline business workflowsFraud Prevention Initiative - Project DigiKavach- Processed and analyzed manual fraud leads across 6+ google products, achieving a 45% increase in actionable case resolution- Implemented workflow automation using AI tools(NotebookLM), reducing data processing time by 40% and improving team productivity- Co-managed Phase 1 project delivery, achieving on-time completion within 8 months and successfully transitioning operations to specialized teams. Led integration of 16 team members in Phase 2, scaling program impact- Executed comprehensive communication and knowledge management strategies, including regular stakeholder updates, and led cross-regional knowledge transfer for international fraud prevention programsCommunity Initiative | Event Management- Led workplace culture initiatives, organizing large-scale events and programs that engaged over 1,200+ employees across the organization- Managed 10+ sub-events
Education
Montfort Secondary School
CBSE 12th & 10th
2012 — 2019
Shri Ram College of Commerce
Bachelor of Commerce - BCom
2019 — 2022
ShARE - Growing a new generation of leaders
Share leadership Program of excellence
2020 — 2022
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