Shrirang Rajguru
Technical Support Analyst @Concentrix
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WORK HISTORY
Technical Support Analyst @Concentrix
Toronto, ON, CA
EDUCATION
University of Windsor
Master's degree, Business, Management, Marketing, and Related Support Services
Savitribai Phule Pune University
Bachelor's degree, Computer Engineering
DG Ruparel College of Arts, Science and Commerce
Higher Secondary Education, Computer Science
ABOUT SHRIRANG RAJGURU
Business Data Analyst with 4+ years of experience supporting enterprise applications and managing data-driven insights. I possess a strong technical foundation in SQL, Python, and Power BI, paired with the business acumen to collaborate effectively with stakeholders in regulated environments.My Toolkit:1. Analytics & Visualization: Power BI, Tableau, Google Analytics, Advanced Excel.2. Programming & Database: Python, SQL (Oracle, MySQL, PostgreSQL), JavaScript (Basic).3. Project & Service Management: JIRA, ServiceNow, Agile/Scrum, ITIL.I am passionate about process improvement and data visualization. Whether using SQL to query databases, Python for analysis, or Power BI to build dashboards for senior leadership, my goal is always the same: to drive operational efficiency and decision-making
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