Shriram Keshri

Back Office Employee @Galaxy Toyota

Delhi, IN

Engage customers in a professional and courteous manner to discuss the benefits of extended warranty coverage for their vehicles.Provide detailed information about the features, coverage options, and pricing of extended warranty plans offered by Galaxy Toyota.Conduct thorough needs assessments to understand the customer\'s driving habits, vehicle usage, and budgetary constraints.Present customized warranty options tailored to the customer\'s specific requirements and preferences.Overcome objections and address any concerns raised by customers to effectively close sales.Coordinate with the finance department to facilitate the completion of warranty contracts and ensure accurate documentation.Follow up with customers after the sale to ensure satisfaction and address any questions or concerns.Stay informed about industry trends, product updates, and competitor offerings to maintain a competitive edge in the market.

Swami Vivekanand College

Master's degree