Shrinivas Kulagod

About Shrinivas Kulagod

With over 9 + years of progressive experience in Marketing & Sales Strategy, Business Development, Operations Management, and Financial Services, I bring a comprehensive understanding of driving business growth, enhancing customer experience, and delivering operational excellence across highly competitive sectors.I hold a Post-Graduate Program in Management (PGPM) from IBS Business School and an MBA from ICFAI University, which have laid the academic foundation for my strategic and analytical approach to solving business challenges.Throughout my career, I’ve successfully managed portfolios involving Unsecured Personal Loans & Unsecured Business Loans, Life & General Insurance, EMI Cards, and Co-branded Credit Cards, while maintaining strong, trust-based relationships with financial giants like Lendingkart Finance Ltd, Bajaj Finance Ltd, BALIC, HDFC Life, RBL, and RattanIndia Finance Ltd.I’m known for my ability to:> Lead business turnarounds and manage end-to-end P&L responsibilities.> Build high-performing teams with a focus on customer satisfaction and complaint resolution.> Develop and execute strategies in line with evolving market dynamics.> Combine strategic vision with hands-on implementation, ensuring goals are not just set, but achieved.My strengths include relationship management, change management, and cross-functional collaboration, underpinned by values like empathy, integrity, and trust-building.Core strengths:* Sales Growth & Go-to-Market Strategy.* Operational Efficiency & Process Optimization.* P&L Management & Business Turnaround.* Customer Experience & Complaint Resolution.* Financial Product Leadership.* Team Building, Coaching & Performance Management Relationship & Partner Management.I\'m passionate about building scalable strategies, leading change, and aligning business outcomes with market opportunities in fast-evolving financial ecosystems.I’m always open to connecting with professionals and organizations looking to drive impact, create sustainable growth, and foster innovation in financial services and beyond.Let’s connect!

Experience

1. Associate Director of Sales

   Lendingkart

   Jun 2023 — Present · Bengaluru, IN

   Zonal Head - South ( Unsecured Business Loans )-Sales Vertical.Duties and Responsibilities: Meeting & exceeding business goals/targets in different products ie. Loans & Insurance Bundled/Unbundled through Lead fulfillment & Field Activity. Creating a strong & compliant sales culture to drive acquisitions profitability and employee development. Manage control & own all channels businesses (Direct & Indirect Business) Managing and supporting the effective deployment of team of sales professionals with respect to the geographical area exploring new markets and in allocating resources to most profitable opportunities. Recruit retain manage & build a productive team. Maintain delinquency on the portfolio in line with the Product Segment. Ensuring highest levels of employee relationship motivation & engagement to drive results & high levels of employee satisfaction. Take Care of customer Escalations and Complaint Х Monitor & measure key conversion productivity & data penetration metrics Effectively engage with Credit Operations & Risk teams.

Education

• ICFAI Business School

  PGPM, Marketing and Banking

• Rani Channamma University, Belagavi

  Bachelor's degree, Business Administration and Management, General

  2011 — 2014

• The Institute of Chartered Financial Analysts of India (ICFAI)

  Master of Business Administration - MBA, Marketing & Finance

Skills

• Management
• Customer Service
• Powerpoint
• Microsoft Excel
• Leadership
• Microsoft Office
• Research
• Microsoft Word
• Project Management
• Public Speaking