Shrine Dasgupta

Operations Associate - Fulfilment @Atlys

Gurugram, HR, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2025 — Present

Operations Associate - Fulfilment @Atlys

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Delhi, IN

Executed end-to-end processing of high-volume, time-sensitive client applications through a structured digital workflow.Acted as a primary point of contact for vendor and partner escalations, resolving process discrepancies and system issues to prevent client impact, reducing escalation resolution time by 15%.Maintained a >93% on-time submission rate, directly contributing to the protection of client service-level agreements (SLAs) and revenue retention.Leveraged the company CRM as a primary task management hub to prioritize and track the status of hundreds of concurrent client cases.

EDUCATION

N/A

Podar International School - India

Higher Secondary

N/A

Maharshi Dayanand University

Bachelor of Business Administration - BBA

N/A

Podar International School - India

Secondary

ABOUT SHRINE DASGUPTA

Operations professional and project management enthusiast with 4 years of work…

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