Shrine Dasgupta
Operations Associate at Atlys || Ex-Geekster || Ex-Sunstone
- Role
- Operations Associate - Fulfilment at Atlys
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Shrine Dasgupta
Operations professional and project management enthusiast with 4 years of work…
Experience
Operations Associate - Fulfilment
Jun 2025 — Present · Delhi, IN
Executed end-to-end processing of high-volume, time-sensitive client applications through a structured digital workflow.Acted as a primary point of contact for vendor and partner escalations, resolving process discrepancies and system issues to prevent client impact, reducing escalation resolution time by 15%.Maintained a >93% on-time submission rate, directly contributing to the protection of client service-level agreements (SLAs) and revenue retention.Leveraged the company CRM as a primary task management hub to prioritize and track the status of hundreds of concurrent client cases.
Education
Podar International School - India
Higher Secondary
Maharshi Dayanand University
Bachelor of Business Administration - BBA
Podar International School - India
Secondary
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