Shriman G.
Solutions Engineering | Earning Customer Trust & Winning Deals
- Role
- Regional Vice President, Technology Solutions at Calix
- Location
- Reston, VA, US
- LinkedIn followers
- 500 followers
About Shriman G.
My particular specialty is being able to convert complex technical concepts into plain English for the benefit of customers.I\'m an accomplished technical leader with over 15 years’ experience in sales engineering, product management, and customer operations. I have expertise in delivering pre- and post-deal support across technical domains such as architecture, security, product planning, and automation. I have a history of managing high performing teams and mentoring them for success, and am proficient in driving process enhancements to elevate customer satisfaction and enhance solution quality.I typically lead a team of technical sales engineering ICs and managers who work closely with sales, marketing, engineering, and product teams to provide a unified and seamless experience that honestly earns customer trust. I use my skills in sales enablement, process automation/simplification, and technology to create and sell new products, reduce time-to-revenue, and satisfy customers.
Experience
Regional Vice President, Technology Solutions
Oct 2024 — Present · Washington, DC, US
Education
Durham University
BSc. (Hons), Mathematics
Massachusetts Institute of Technology
Executive Education Program, Finance for Technical Executives
2020 — 2020
Skills
- Nfv
- Management
- Simplifying the Complex
- Ss7
- Networking
- Crm
- Strategic Customer Relationship Management
- Ip
- Positioning
- Competitive Analysis
- Tdm
- Mpls
- Hands-on Technical Leadership
- Telecommunications
- Managed Services
- Ip Pbx
- Unified Communications
- Business Relationship Management
- Team Leadership and Development
- Product Management
- Wireless
- Sales and Marketing Support
- Cloud Computing
- Product Introduction
- Sip Trunking
- Solution Selling
- Voice Over Ip (Voip)
- Situations
- Telephony
- Sales Engineering
- Multiprotocol Label Switching (Mpls)
- Internet Protocol (Ip)
- Business Relationship Recovery Situations
- Saas
- Ethernet
- Professional Services
- Strategy
- Session Initiation Protocol (Sip)
- Pre-Sales
- Hosted Services
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