Shrikant Kejriwal
Head strategy:Retail liability Portfolio I Driving profitable balance growth I AI 100 award recipient
- Role
- Head Strategy-retail Liability Portfolio at Axis Bank
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Shrikant Kejriwal
I’m a senior business executive with 20+ years of experience driving business impact across Financial Services, Automotive, Agriculture, and Retail. Currently heading Retail liability Portfolio (2.5 lakh crore portfolio size and 3.5 Cr customer base) at Axis bank driving balance growth, digital (UPI, Bill pay, mobile banking) penetration, asset penetration (Home loan, Credit credits, Personal loan, business loan, Auto loans), MF and insurance.Primarily the objective is to drive world class AI based hyperpersonalized customer engagement to ensure Axis bank is the primary bank for the customersMy career spans:1. Transition to a business leadership role from an analytics and AI leadership role2. Building and Leading large analytics COEs that directly impact P&L, customer acquisition, and operational efficiencies.3. Expertise across domains, including financial services (Axis Bank, Citibank), automotive and agriculture (Mahindra & Mahindra), retail (Sears, Fractal Analytics), and digital consulting (TCS).4. Expertise across supply chain, finance, marketing and risk analyticsA few highlights:1. AI100 Awardee, recognized for innovation in analytics2. Scaled Mahindra’s analytics team to deliver multi-crore bottom-line benefits3. Delivered analytics-driven marketing strategies at Citibank, focused on profitable customer acquisitionMy leadership style is anchored in empathy, authenticity, and building high-trust teams. I’m passionate about developing talent, fostering curiosity, and using data to solve meaningful business challenges.Outside of work, I enjoy sports, fitness, and reading, and I live in Mumbai with my wife and daughter.
Experience
Head Strategy-retail Liability Portfolio
Aug 2025 — Present · Mumbai, IN
Driving profitable balance growth on 2.5 lakh crore portfolio size of Affluent (Eg. Burgundy) and mass products thru digital, physical and virtual channels leveraging data backed strategies. Key priorities 1. Grow asset penetration- Auto loan, home loan, credit card, personal loan and business loans 2. Grow digital activation- bill pay, upi 3. Design and launch personalized targeted campaigns to unlock potential in key micro customer segments4. Leverage Agentic and generative AI to enhance customer experience5. Build world class digital journeys across mobile banking for end consumers and RM apps for RM customer relationship and growth6. Design inter segment migration strategies for enhanced customer experience and portfolio profitability
Education
Harcourt Butler Technological Institute
Bachelor of Engineering, Computers
1999 — 2003
Indian Institute of Management (IIM)
One year Full Time MBA, Management
2011 — 2012
Skills
- Business Development
- Pre-Sales
- Business Process
- Program Management
- Operational Excellence
- Corporate Strategy Formulation
- Change Management
- Business Analysis
- Requirements Analysis
- Management Consulting
- Cost Benefit
- Analytics
- Business Strategy
- Project Management
- Team Management
- Crm
- Strategy
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