Shrijee Sharma
Senior customer support specialist
- Role
- Senior Process Advisor at Barclays
- Location
- Ghaziabad, UP, IN
- LinkedIn followers
- 500 followers
Experience
Senior Process Advisor
Dec 2022 — Present · Noida, IN
Senior Customer Support Specialist | BarclaysExperienced customer support professional with expertise in delivering high-quality service within a fast-paced banking and financial environment. Skilled in handling complex client queries, resolving escalations, and ensuring compliance with Barclays’ standards of excellence. Adept at managing customer relationships, identifying service improvement opportunities, and collaborating with cross-functional teams to enhance the overall client experience. Known for strong communication, problem-solving, and empathy while maintaining a focus on operational efficiency and customer satisfaction.
Education
CCS (Chaudhary Charan Singh)University
BCA
2018 — 2021
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