Shridhar Chulet

Amazon | Ex-Citi

Role
Aces Lead - Ww Seller Support at Amazon
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Shridhar Chulet

Banking and finance professional with over 17 years of experience in leading multinational banks and e-commerce entities. Skilled in cross-functional team leadership, project management, and regulatory risk management, with expertise in operations and technology. Proven track record of driving process excellence, operational risk mitigation, and regulatory compliance in corporate and retail banking environments. Led Amazon Payments Nodal Finance Operations team, establishing reconciliation processes and ensuring compliance with regulatory requirements. Pioneered the launch and implementation of Amazon Pay KYC Ops, ensuring regulatory compliance for semi-closed wallets. Currently, leading the ACES (Amazon Customer Excellence System) for World Wide (WW) Seller Support, driving continuous process improvement through Lean Six Sigma methodologies. Open to connecting with industry professionals and exploring new opportunities in finance, operations, and customer experience roles.

Experience

  1. Aces Lead - Ww Seller Support

    Amazon

    Sep 2023 — Present · IN

    Leading the Amazon Customer Excellence System for World Wide Seller Support. Responsible for overseeing a team of 25 highly skilled Lean Six Sigma professionals dedicated to driving continuous improvement and process excellence for the worldwide seller support operations and business teams. My scope of work encompass regions including India, EMEA, NA, and Far East region covering markets such as China and Japan.(Including Emerging Markets).

Education

  • The Institute of Chartered Accountants

    CA, Audit and Accounting

    2002 — 2006

  • National high school kolkata

    Higher Secondary, Business/Commerce, General

    2000 — 2003

  • St Joseph's & Marys Kolkata

    Secondary Education, Commerce

    1991 — 1998

  • The Bhawanipur Education College

    Bachelor of Commerce (BCom), Business/Commerce, General

    2000 — 2003

Skills

  • Mis
  • Commercial Banking
  • Credit
  • Cross-Functional Team Leadership
  • Business Analysis
  • Credit Risk
  • Cash Management
  • Retail Banking
  • Banking
  • Team Management
  • Kyc
  • Internal Controls
  • Financial Analysis

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Shridhar Chulet — Aces Lead - Ww Seller Support at Amazon in Bengaluru, KA, IN | Unifers