Shrey Shah

WORK HISTORY

EDUCATION

ABOUT SHREY SHAH

I am a motivated and adaptable business and hospitality professional with a strong academic foundation in Commerce and hands-on experience across operations management, customer service, and food service leadership. I hold both a Bachelor’s and Master’s degree in Commerce and am currently pursuing Global Business Management at Georgian College, allowing me to blend strategic business knowledge with practical, real-world execution. My professional journey reflects steady growth and accountability, beginning with customer-facing and service roles and progressing into leadership and supervisory responsibilities. I currently work at Amica Little Lake, where I joined in 2023 as a Server, was promoted to Line Cook in 2024, and advanced to Shift Supervisor in 2025 a progression that demonstrates trust, performance consistency, and leadership capability. In this role, I oversee daily operations, coordinate team workflows, ensure compliance with food safety and workplace standards, manage service quality, and support staff training while maintaining a strong focus on resident satisfaction in a long-term care environment. Previously, as an Operations Manager at Aankav Enterprise, I gained experience in managing end-to-end operations, supervising teams, optimizing processes, handling client coordination, and contributing to business growth and efficiency. Alongside my professional experience, I have been actively involved in campus leadership as a Fall and Summer Orientation Leader, supporting student engagement initiatives and developing strong interpersonal and organizational skills. I am recognized for my adaptability, strong work ethic, and willingness to take ownership, and I take pride in consistently delivering results in fast-paced, people-focused environments. With certifications in Food Handling and Smart Serve, and recognition for academic and professional excellence, I am eager to pursue opportunities in operations, hospitality leadership, business support, or customer experience roles where I can contribute value, grow professionally, and continue building a career defined by reliability, continuous improvement, and impact.