Shrey Jain
Quality Engineering Manager @CGI
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WORK HISTORY
Quality Engineering Manager @CGI
Toronto, ON, CA
EDUCATION
Panipat Institute of Engineering and Technology
B.Tech, ECE
SKILLS
ABOUT SHREY JAIN
Results-driven QA Manager with over 14 years of experience in software testing and development across the education, gaming, travel, CRM, and banking domains.• Proven leader in building and managing high-performing QA teams, fostering quality and efficiency throughout the delivery cycles.• Expert in QA strategy, planning, execution, and defect management within Agile and DevOps environments.• Strong collaborator with stakeholders, ensuring QA efforts align with business goals and release timelines.• Led CI/CD pipeline integration using Jenkins, GitHub, and Azure DevOps, enhancing release automation and coverage.• Engineered and implemented test automation frameworks using Java, Selenium, Cucumber, Playwright, JUnit, and RestAssured• Skilled in API testing with Postman, JMeter, Swagger, and Rest Assured.• Hands-on experience managing quality assurance processes for Salesforce, ServiceNow, and Oracle ERP within cloud SaaS ecosystems• Led end-to-end test strategy and execution across functional, regression, E2E, and UAT testing within Agile teams• Managed the complete defect lifecycle in JIRA, ensuring timely resolution and traceability.• Strong grasp of SDLC, STLC, and best practices for delivering scalable, high-quality software.• Conducted several proofs of concept (POCs) centered around RPA tools
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