Shreyasi Roy

About Shreyasi Roy

15+ years of total experience in creating intuitive and engaging solutions with outcome balanced between user needs, business goals and brand objectives. Have played critical strategic roles to design digital and mobile futures for major global brands serving millions of customers across US, UK, APAC, AUS, and India. Have led product user experiences for B2B, B2C, D2C applications across domains like Telco, Pharma, IT, Banking, FMCG, eCommerce, Healthcare etc.Have built and mentored multi-disciplinary Product Design teams from scratch, evangelised design thinking culture in the org, and pushed for innovation which aligns to business goals.Expert in Design strategy, User experience, Team Collaboration and Mentoring, Storytelling, Pre-Sales, Information Architecture and Ideation. My Design mantra has always been “problem solving and simplifying”. Avid whiteboard scribbler who thrives on ideation sessions with multi-skilled teams. A team player who always enjoys working in a fast-paced collaborative environment.

Experience

1. Director of User Experience Design

   Salesforce

   Mar 2024 — Present · Hyderabad, IN

   Leading the UX team for Agentforce Revenue Management, with a focus on building a happy and healthy team that delivers exceptional enterprise experiences.Driving strategic design planning in partnership with cross-functional, cross-geo teams, aligning with release cycles to ensure timely and thoughtful delivery of key features across catalog management, pricing and usage management, order fulfillment, orchestration, and billing.Our team is deeply invested in building customer trust through continuous user validation, incorporating partner feedback, and advocating for the product’s job performers at every stage.My role focuses on fostering a collaborative environment where designers feel supported, connected, and empowered to do their best work—ultimately translating into intuitive, scalable solutions for our customers.Currently, I’m focusing on actively enabling myself + my team to embrace new ways of working with AI—helping them uncover possibilities, integrate AI tools meaningfully into their design processes, workflows, and creating the right environment for experimentation and learning.

Education

• Indian Institute of Technology, Bombay

  M.Des (Masters in Design), Interaction Design

  2007 — 2009

• Nagpur University

  B.F.A (Bachelor in Fine Arts), Applied Arts

  2002 — 2006

• St. Joseph's High School

  SSC

• Hislop College, Nagpur

  HSC

Skills

• Omnigraffle
• Agile Methodologies
• Heuristic Evaluation
• Wireframing
• Persona
• Responsive Design
• User Experience Design
• Apps
• Paper Prototyping
• User Research
• User-Centered Design
• Prototype
• Card Sorting
• Web Application Design
• Usability Testing
• User Interface
• Usability
• User Interface Design
• Concept Design
• User Experience
• Interaction Design
• Design Strategy
• Human Computer Interaction
• Wire Framing
• Information Architecture
• Contextual Inquiry
• Mobile Applications
• User Scenarios