Shreyas Shetty

About Shreyas Shetty

With 7+ years of professional experience, I recently transitioned into the role of…

Experience

1. Assistant Manager- IT Business Analyst

   Skechers

   Apr 2025 — Present · Mumbai, IN

   1) Driving end-to-end business analysis for Vinculum Order Management System (OMS) to support Skechers eCommerce & Omnichannel operations across India.2) Partner with internal teams and external vendors to analyze complex order lifecycle workflows—including order creation, invoicing, cancellations, and returns.3) Oversee and support marketplace integrations with platforms like Flipkart, Nykaa, TataCliq, Amazon ensuring accurate status updates and seamless order flow.4) Coordinate ERP and WMS integrations, managing inventory sync, dispatch processes, and return reconciliation across systems.5) Utilize Postman to test APIs for order status, inventory sync, and integration flows; troubleshoot real-time OMS and integration issues.6) Using MS Excel for order validation, exception tracking, data analysis, and generating actionable reports.7) Log, track, and resolve incidents and enhancement requests through ServiceNow, ensuring quick turnaround and process efficiency.8) Support UAT and QA testing cycles, coordinate with business users for test case validation, and assist in go-live readiness.9) Continuously identify opportunities for process improvement and automation to streamline OMS and integration workflows.

Education

• SIES College of Arts, Science & Commerce SION(W)

  HSC, Science Stream

• B.R. Madhavi English School

  SSC

• SIES College of Arts, Science & Commerce SION(W)

  Bachelor of Science - BS, Information Technology