Shreyas Pawar

About Shreyas Pawar

Results-driven AWS Operations Manager with 18+ years in IT, specializing in cloud support for AI/ML services along with EMR, Glue, Athena, and DynamoDB. As Service Experience Owner for AWS AI services, I act as the voice of the customer, driving roadmap priorities and reducing repeat incidents through data-driven insights.Recently completed Generative AI foundation trainings on AWS, and I actively use GenAI tools in daily tasks to enhance operational efficiency, reduce customer escalations, and improve team productivity. AWS Certified AI Practitioner to deepen expertise in responsible AI practices and model deployment.Proven leader in building high-performing teams (20+ engineers), improving Productivity, Quality and SLA adherence, and earning 5 x AWS Leadership Excellence Awards in past 3 years. Passionate about aligning technical solutions with business goals for exceptional customer experiences.

Experience

1. Operations Manager Iii (L6)

   Amazon Web Services (AWS)

   Apr 2021 — Present · Pune, IN

Education

• S G Vidyalaya

  SSC

  2000 — 2001

• SSGM College of Science

  HSC, Science

  2002 — 2003

• Sanjivani College of Engg (Pune University)

  BE, Electronics & Telecommunications

  2003 — 2007

Skills

• High Availability
• Oracle Database Administration
• Oracle Enterprise Manager
• Oracle Rac
• Unix
• Oracle Applications
• Oracle E-Business Suite
• Unix Shell Scripting
• Explain Plan
• Data Guard
• Oracle R12 Financials
• R12
• 11i
• Goldengate
• Red Hat Linux
• Statspack
• Performance Tuning
• Database Administration
• Data Migration
• Data Pump
• Dataguard
• Sql
• Linux
• Replication
• Oracle
• Weblogic Administration
• Shell Scripting
• Cluster
• Sox Compliancy
• Remedy 7
• Oracle Asm
• Appworx
• Data Warehousing
• Awr
• Addm
• Ibm Aix
• Oracle 9i
• Oracle Grid
• Rman
• Sql Tuning