Shreyas K

Process Associate @ Accenture | MBA (Finance & Business Analytics) - AIMS Institutes

Role: Process Associate at Accenture
Location: Bengaluru, KA, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Shreyas K

Financial Services Operations Professional with ~2 years of experience in global process…

Experience

Process Associate
Accenture
Jan 2025 — Present · Bengaluru, IN
Providing live chat support to Meta advertisers under the TASS (Tiered Agent Support Strategy) project.Assisting clients with ad payment issues, billing errors, and payment method setup.Maintaining strong communication to ensure advertiser satisfaction and smooth resolution.Achieved CSAT score in scale of 5 in 4 chats.Ensuring compliance with Meta\'s trust & safety policies and maintaining high data privacy standards.Collaborating with internal teams to enhance support quality and advertiser experience.

Contact information

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Current company

Accenture

Business Consulting and Services · 10K employees · Grand Canal Harbour, Dublin 2, IE

Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 786,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at accenture.com. This LinkedIn company page is moderated. When engaging with Accenture, we encourage everyone to: - Use common courtesy and be respectful of others. - Create your own original content and avoid content that you know to be fraudulent. - Never repost someone else's copyrighted work, unless you have permission. - Never post personal, identifying, or confidential information. We reserve the right to delete comments or posts we deem to be: - Profane, obscene, inappropriate, offensive, abusive material. - Spam, repeated comments and commercial messages and personal advertisements. - Discriminatory or that contain hateful speech of any kind regarding age, gender, race, religion, nationality, sexual orientation, gender identity or disability. - Threats; personal attacks; abusive, defamatory, derogatory, or inflammatory language; or stalking or harassment of any individual, entity or organization. - False, inaccurate, libelous, or otherwise misleading in any way.

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