Shreyas Joshi
Senior Product Specialist: Trimble solutions India Pvt Ltd
- Role
- Technical Executive Engineer at Trimble Inc.
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Shreyas Joshi
Structural Engineer with total 16 years of experience. Bifurcation of the experience…
Experience
Technical Executive Engineer
Jun 2013 — Present · Mumbai, IN
Working as a Technical Executive Engineer in technical services department which provides technical support, specialized training, software customization & project consultation to implement Tekla BIM software solution in many leading organizations.Also to be instrumental in educating, implementing, supporting & promoting BIM awareness in existing & new customers with new processes that work in BIM environments to achieve lean construction philosophy & culture in construction Industry. Key Responsibilities:• Supporting clients on their technical and software queries related to Tekla structures and Tekla structural designer software.• Helping sales executives by making technical presentations, imparting technical demonstrations, answering technical questions and managing customer trial through e-mail, phone and on-site visits.• Offering pre-sales and post-sales technical support for current and new customers.• Helping new customer with software installation, license activation & setting up the process to continue software usage.• Working with product development team to refine product development plans based on user input. Writing specifications for new tools and testing it before releasing to customers• Conducting webinars on new enhancements related to software.• Customer visits to understand customer difficulties, resolve their issues & update them on new enhancement related to software.• Imparting customised training (In-house/onsite) per client requirement.• Coordination with HQ technical team for cases and development• Presenting New features and releases in Tekla India User Days and events.
Education
K.K.Wagh Education Societys College of Engineering
Bachelor of Engineering (BEng)
1998 — 2001
Government Polytechnic, Osmanabad
Dimploma
1994 — 1997
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