Shreyas Akode
Technical Support @HotelKey | Google Certified Data Analyst | 5⭐ SQL @Hackerrank
- Role
- Technical Analyst at Hotelkey
- Location
- Nagpur, IN
- LinkedIn followers
- 500 followers
About Shreyas Akode
As a Data Analyst with a B.Com in Computer Application from Tirpude Institute of…
Experience
Technical Analyst
Aug 2024 — Present · Nagpur, IN
Handled escalated calls and resolved pending tickets using Atlassian, Postman, Jenkins, and Charles, while also troubleshooting SaaS-based PMS (HotelKey) issues and providing technical guidance to hotel owners, front desk staff, and general managers.• Investigated technical problems, managed support tickets, collaborating with Accounts & Product teams and resolved system-level bugs. Documenting every ticket in Salesforce and assisted new joiners with the calls
Education
Tirpude Institute of Management Education, Civil Lines
Bachelor of Commerce in Computer Application
2020 — 2024
Mahatma Gandhi Junior College
Higher Secondary Certificate (HSC)
2018 — 2020
Sri Guru Harkrishan Senior Secondary Public School
Central Board Of Secondary Education
2006 — 2018
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.