Shreya Kapoor
Founder @Chillz Zone Llp
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WORK HISTORY
Founder @Chillz Zone Llp
New Delhi, IN
As the Founder of Chillz Zone LLP, I co-lead a growing hospitality group that operates three distinct restaurant concepts — Masala Synergy, Ameritalia Pizzeria, and Capital Diner. Our focus is on crafting memorable dining experiences that blend creativity, consistency, and strong brand identity.Key Responsibilities- Overseeing marketing, social media strategy, Meta ad campaigns, and influencer collaborations across all three brands- Managing public relations and brand communications to enhance visibility and reputation in the market- Conceptualizing and executing events and themed experiences to drive footfall and brand engagement- Managing vendor relations, procurement coordination, and operational partnerships- Supervising staff training, scheduling, and team performance to ensure smooth daily operations- Overseeing day-to-day restaurant and delivery operations, ensuring consistency in service and quality- Overseeing P&L performance and developing strategies to enhance profitability, pricing models, and growth opportunities- Managing partnerships with Zomato, Swiggy, and EazyDiner — strategizing on discount structures, customer experience, brand positioning, and visibility campaigns- Ensuring customer satisfaction and retention through proactive feedback management and service innovation- Leading packaging design, branding, and collateral development when required to align all brand touchpoints.
EDUCATION
Penn State University
Bachelor of Science - BS, Accounting
Sarbabharatiya Sangeet O Sanskriti Parishad
Bachelor's degree, Indian Vocal Classical Music
Ivey Business School at Western University
Master of Business Administration - MBA
ABOUT SHREYA KAPOOR
A globally-minded accounting professional and entrepreneur with experience in multiple countries, I bring a unique perspective to the table. With a passion for creativity and a love of working with people, I thrive in environments that allow me to think outside the box and collaborate with others to achieve innovative solutions. As an accountant, I understand the importance of attention to detail and accuracy, but I also value the ability to communicate effectively with others and build strong relationships. I am excited to leverage my diverse background and skill set to drive business success and make a positive impact on the organizations I work with.
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