Shreyaansh Jain

Retail Sales Specialist @Fraser Valley Wireless

Vernon, BC, CA

Achieve personal and store monthly sales targets consistently.• Ensure all customer transactions are completed following Rogers/Fido and FVW guidelines.• Complete weekly reports as required by Head Office.• Process bank deposits daily.• Stay knowledgeable about products, services, promotions, and policies.• Ensure all store staff comply to Rogers/Fido and FVW policies and procedures.• Ensure all cash outs and reconciliations are completed daily with complete accuracy.• Notify management and head office of any suspect or fraudulent activity from other sales repsand/or customers.• Attend weekly manager meetings or conference calls.• Report weekly, activities, and action plans to drive sales.• Forecast, order, and maintain adequate levels of accessory inventory.• Daily serialized inventory counts.• Assist in handling escalations and customer concerns in a timely manner and with good judgement.• Ensure all customers returns, including DOA inventory, are administered on the same day with completeaccuracy

University of the Fraser Valley

Bachelors in computer information systems, Computer and Information Systems Security/Information Assurance

The Study Hall College

Higher secondary

University of the Fraser Valley

Bachelor of Technology - BTech, Computer and Information Systems Security/Information Assurance

Birla Vidya Mandir, Nainital

Senior secondary, Business/Commerce, General