Shreya Singhai
Senior Customer Success Manager at Amazon
- Role
- Senior Customer Success Manager at Amazon
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Shreya Singhai
Relocated from India to Seattle in July 2023. Joined Amazon\'s AVS org as a Customer Success Manager in Sep 2023. Working for Amazon\'s Retail team for Top MSPP Vendors.^ Worked as a Sr. CSM at Instahyre, maintaining immaculate customer relationships, ensuring timely renewals, reducing churn, focusing on increasing the ARR & NPS. Also working on Product adoption, upsell & cross sell. Major part of the role also includes collaboration with various internal teams like Product, Tech, Ops, Product Marketing and working closely with the CXOs.^ Worked as Deputy Manager Corporate Sales at naukri.com (INFO EDGE INDIA LTD). Skilled in B2B marketing, corporate sales, revenue generation, business development, new client generation, and existing client\'s retainment. Excel in written, and verbal communication.^ A corporate professional with a PGDM degree (dual specialization in marketing and retail) focused on business management, customer success, marketing, and sales. I enjoy painting, reading and solving various puzzles/word games in my free time.^ You can reach out to me at s••••••••@gmail.com
Experience
Senior Customer Success Manager
Nov 2025 — Present · Seattle, WA, US
Education
Karnavati University
Post Graduate Diploma in Management, Business, Management, Marketing, and Related Support Services
2017 — 2019
Devi Ahilya Vishwavidyalaya
Bachelor of Business Administration - BBA, Marketing
2014 — 2017
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