Shreya Singhai

Senior Customer Success Manager at Amazon

Role
Senior Customer Success Manager at Amazon
Location
Seattle, WA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Shreya Singhai

Relocated from India to Seattle in July 2023. Joined Amazon\'s AVS org as a Customer Success Manager in Sep 2023. Working for Amazon\'s Retail team for Top MSPP Vendors.^ Worked as a Sr. CSM at Instahyre, maintaining immaculate customer relationships, ensuring timely renewals, reducing churn, focusing on increasing the ARR & NPS. Also working on Product adoption, upsell & cross sell. Major part of the role also includes collaboration with various internal teams like Product, Tech, Ops, Product Marketing and working closely with the CXOs.^ Worked as Deputy Manager Corporate Sales at naukri.com (INFO EDGE INDIA LTD). Skilled in B2B marketing, corporate sales, revenue generation, business development, new client generation, and existing client\'s retainment. Excel in written, and verbal communication.^ A corporate professional with a PGDM degree (dual specialization in marketing and retail) focused on business management, customer success, marketing, and sales. I enjoy painting, reading and solving various puzzles/word games in my free time.^ You can reach out to me at s••••••••@gmail.com

Experience

  1. Senior Customer Success Manager

    Amazon

    Nov 2025 — Present · Seattle, WA, US

Education

  • Karnavati University

    Post Graduate Diploma in Management, Business, Management, Marketing, and Related Support Services

    2017 — 2019

  • Devi Ahilya Vishwavidyalaya

    Bachelor of Business Administration - BBA, Marketing

    2014 — 2017

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Shreya Singhai — Senior Customer Success Manager at Amazon in Seattle, WA, US | Unifers