Shreya Shet
Team Lead at Infosys | Customer Service Professional I Order Management I Order to Cash I People Management I SAP ERP | Oracle
- Role
- Team Lead at Infosys
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Shreya Shet
With 9 years of experience in order management, I have developed a strong ability to handle various manual transaction processing tasks with a high degree of accuracy, ensuring excellent quality in customer orders. This focus on precision has fostered customer trust and contributed to business growth.*SAP Proficiency: Skilled in using SAP tools and various T-codes, which has significantly reduced turnaround times on customer requests.*Continuous Improvement: Actively involved in Kaizen projects, contributing to process enhancements that have minimized manual work and delivered exceptional customer experiences.*Quality Control: Possess effective quality control skills that have enabled the team to achieve outstanding results and learn from errors.*Strategic Planning: Adept at strategizing work processes, which has supported achieving daily business results and helped team members meet their individual KPI.
Experience
Team Lead
May 2025 — Present · Karnataka, IN
Sales and Fulfillment - Design registration (Demand Creation)
Education
St. Aloysius (Deemed to be University)
Master of Business Administration - MBA, Finance and Marketing
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