Shreya Sen

About Shreya Sen

Driving cross-functional projects to establish QMS, drive operational process improvements, on-boarding new process in programs alongside program managing. Hands-on experience in project lifecycle from planning to the closure of the project. Track project progress and provide updates to the project team members, stakeholders to ensure timely closure of the projects. Perform root cause analysis and data analysis to identify underlying risks, areas of improvement by applying quality methodologies and six Sigma concept.Well versed with the creation of excel formula based dashboard for business metric reviews. Setting up quality metrics and drive program performance. Equipped in handling WBR with the leadership at a worldwide level.Mentor team members and provide guidance on individual QA\'s projects. My core competencies are ownership, deliver results and deep dive analysis.

Experience

1. Risk Manager i - Product Excellence

   Amazon

   Sep 2025 — Present

Education

• Visvesvaraya Technological University

  Bachelor's degree, Electrical and Electronics Engineering

  2011 — 2015

Skills

• Iso 20000
• Microsoft Office
• Teamwork
• Networking
• Leadership
• Eigrp
• Microsoft Excel
• Powerpoint
• Spanning Tree
• Itil
• Change Management
• Internet Protocol Suite (Tcp/Ip)
• Open Shortest Path First (Ospf)
• Microsoft Word
• Customer Service
• Vlan
• Event Management
• Osi Model
• Incident Management