Shreya Joshi

Program Analyst @Illinois Department of Innovation & Technology (DoIT)

IL, US

I work with Illinois Department of Innovation & Technology (DoIT) and Illinois Extension as a part of ISPP Program, to advance statewide initiatives and strengthen digital infrastructure across key programs. My work centers on driving clarity, structure, and alignment across complex initiatives, ensuring teams have the direction, insights, and systems they need to deliver effectively.• Contributed to enterprise modernization and product initiatives impacting 100K+ users, helping teams align on priorities, streamline workflows, and adopt more efficient ways of working.• Steered digital transformation and product roadmap execution, conducting market evaluations to expand program reach, improve user experience, and improve delivery predictability by 25%.• Designed and delivered dashboards tracking key activity trends, system adoption rates, and product performance, improving stakeholder decision-making accuracy by 30%.• Facilitated alignment across technical and non-technical teams on product priorities and program direction, ensuring stakeholders stayed coordinated, informed, and ready for decision-making.