Shreya Goyal

About Shreya Goyal

Armed with a Master\'s degree in Analytics from Northeastern University, my expertise lies in the development of cutting-edge Agentic workflows and Generative AI applications. The design and implementation of AI tools that incorporate Retrieval-Augmented Generation for tailored company policies demonstrate my commitment to innovation and precision. My role extends into the intricacies of cloud services, where I ensure data accuracy and flow through the Knowledge base integration.As a professional, my passion converges at the intersection of technology and user experience. The creation of a self-healing code for CI/CD pipelines and the development of user interfaces with Angular exemplifies my dedication to enhancing user interaction and operational efficiency. My journey continues as I navigate through the challenges of AI, always with an eye on leveraging analytics to drive future technological advancements.

Experience

1. Ai Developer

   T-Mobile

   Mar 2025 — Present · Bellevue, WA, US

   Led a cross-functional team of 10, driving end-to-end delivery of AI agent systems while serving as the product owner — aligning roadmap priorities, coordinating sprint work, and ensuring production-ready outcomes- Designed, deployed, and validated AI agents across multiple data sources, improving operational accuracy and significantly reducing manual effort for network engineering teams- Built agents for diverse data sources (databases and documentation) using RAG and LangChain, enabling everyday self-serve use for network engineers as the primary end-user stakeholders- Partnered directly with network engineers to gather requirements, translate operational pain points into AI solutions, and validate outputs against real-world network workflows- Collaborated with Networking, Retail, AI, and internal portal teams to align requirements, resolve Azure deployment issues, and coordinate cross-org integration strategies- Designed architecture flows, refined output formats, and presented scalable AI solutions to leadership, ensuring alignment from stakeholder discovery through production deployment- Integrated AI agent outputs into internal portals and improved system stability and performance through vendor engagement and technical planning.

Education

• St.Joseph's Academy

  Senior secondary Education, Science and Maths with Computer Applications

  2014 — 2015

• Northeastern University

  Master's degree, Analytics

• St.Joseph's Academy

  Secondary Education, Science,Maths,Social Studies,Computer applications

  2012 — 2013

• Jaypee University of Information Technology

  Bachelor of Technology, Electrical, Electronics and Communications Engineering

  2015 — 2019