Shreya Agrawala

Scaling GTM & Driving Growth | Strategy, Analytics & Business Transformation | Ex-McKinsey | IIMB | SaaS, Tech & Consumer

Role
Strategy and Operations Manager at ServiceNow
Location
Gurugram, HR, IN
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Shreya Agrawala

I’m a strategy and growth professional with 6+ years of experience turning insight into action across SaaS, technology, and consumer sectors.At ServiceNow, I lead cross-functional business performance reviews, GTM redesigns, and strategic growth initiatives to improve efficiency, accelerate revenue, and strengthen operating rhythm.Previously, at McKinsey, I helped global clients build data-backed growth strategies, scale AI-enabled business models, and drive transformation across technology and consumer industries.I’m passionate about solving complex, cross-functional problems: where clarity, speed, and execution define success.MBA, IIM Bangalore | Ex-McKinsey | Strategy & Ops | Growth | SaaS | Consumer Tech

Experience

  1. Strategy and Operations Manager

    ServiceNow

    Apr 2025 — Present · Bengaluru, IN

    Working closely with senior stakeholders across products: • Delivering actionable insights by analysing product performance metrics, identifying key challenges, and leveraging multi-dimensional problem-solving approaches. • Driving central strategic initiatives, enhancing decision-making across multiple workflows. • Actively collaborating with cross-functional teams to drive high-impact GTM strategies.

Education

  • Indian Institute of Management Bangalore

    Master of Business Administration - MBA, Business Administration and Management, General

    2019 — 2021

  • Motilal Nehru National Institute Of Technology

    Bachelor of Technology - BTech, Production and Industrial Engineering

    2013 — 2017

  • Motilal Nehru National Institute Of Technology

    B.Tech, Production and Industrial Engineering

    2013 — 2017

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Shreya Agrawala — Strategy and Operations Manager at ServiceNow in Gurugram, HR, IN | Unifers