Shreya Agarwal
Customer Service Officer @ICICI Bank
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WORK HISTORY
Customer Service Officer @ICICI Bank
EDUCATION
SYMBIOSIS INTERNATIONAL UNIVERSITY
Master of Business Administration - MBA
ABOUT SHREYA AGARWAL
Currently honing my expertise in Sales Operations and Customer Relationship Management (CRM) as a Deputy Manager at Axis Bank while pursuing an MBA with a focus on Marketing at Symbiosis International University. My journey at Axis Bank, combined with advanced Excel skills, enables me to drive customer-centric solutions and achieve operational excellence.The team and I at IDFC FIRST Bank have successfully enhanced the Retail Banking business, focusing on cross-selling and refining service efficiency. We\'ve fostered partnerships and improved training methods, contributing to the organization\'s commitment to high-quality customer service. My focus on collaborative growth and process optimization reflects our shared goal of delivering value and innovation.
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