Shrey Agrawal
Chief Business Analyst | CBAP | ICP Agile Coach | CSPO | CSM | - Ex Danske IT, Ex NTT DATA, Ex NSEIT
- Role
- Senior Business Analyst at Infosys
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Shrey Agrawal
Experienced Business Analyst with a proven record of transforming visions into…
Experience
Senior Business Analyst
Nov 2022 — Present · Bengaluru, IN
Managed a 10-member squad as a Senior Business Analyst, specializing in gap analysis and requirement elicitation.• Expertly navigated the deployment of the groundbreaking Meeting Assistant solution, meticulously overseeing each stage from conceptualization to seamless rollout; achieving a record-breaking 95% adoption rate within the first quarter.• Cultivated enduring stakeholder relationships through a strategic blend of effective communication and collaborative initiatives, resulting in a 30% increase in customer satisfaction.• Steered a pivotal role in the meticulous finalization of GDPR retention rules for diverse applications within the customer portal, ensuring compliance and safeguarding sensitive data; contributing to a 20% reduction in data-related incidents.• Championed comprehensive Business Analysis efforts for transformative projects including Online Meeting Booking, Customer Program, and Meeting Assistant solutions, generating a 40% improvement in project alignment with stakeholder expectations.• Collaborated directly with stakeholders to spearhead the modernization of legacy applications, amplifying user experience and forging a path towards application portfolio enhancement; fostering a 25% increase in user engagement and overall satisfaction.
Education
Birla Institute of Technology and Science, Pilani
Master of Technology (M.Tech.)
2013 — 2015
Skills
- Technical Training
- Training Delivery
- Soft Skills
- Sql
- Training
- Testing
- Hands-on Training
- Consulting
- E-Learning
- Captivate
- Unix
- Management
- Instructor-Led Training
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.