Shresta P.
Customer Success Specialist @Paylidify
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WORK HISTORY
Customer Success Specialist @Paylidify
Vancouver, BC, CA
EDUCATION
GITAM Deemed University
Bachelor of Business Administration - BBA, Business Analytics
The Secunderabad public school
Senior Secondary School
University Canada West
Master of Business Administration - MBA, Business Analytics
ABOUT SHRESTA P.
Dynamic Administrative Management Professional with a strong background in client relations, data analysis, and digital marketing. With 2+ years of experience, I help organizations streamline administrative operations, enhance client satisfaction, and drive strategic decision-making through actionable insights.Here are a few examples of my work- Optimized sales procedures at Andme - Global Bees, increasing revenue by 15% through enhanced promotion of supplementary products and services- Successfully managed client support across multiple channels, resulting in a 20% improvement in customer satisfaction ratings- Led strategic social media campaigns that boosted brand visibility and engagement by 25%.Technical Skills & Tools: MySQL, Tableau, Salesforce CRM, MS Office, AWS, Cloud Computing, JavaSkills I’m really good at: Administrative Operations, Client Relationship Management, Data Analysis, Digital Marketing, Strategic PlanningI get excited about opportunities where I can leverage my expertise in business analytics and data-driven strategies to contribute to organizational growth.I love connecting with new people, give me a shout at p••••••••@gmail.com or here on LinkedIn!
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