Shreeza Ghosh
Senior Technical Data Executive at Infosys||Business analyst at Excel R in Advanced Excel, Power BI, Tableau, SQL ||Certified Agile Business Analyst |Six Sigma certified Green Belt certified(KPMG INDIA)||Axis Bank|
- Role
- Senior Technical Executive at Infosys
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Shreeza Ghosh
An Aspiring Business/Data Analyst having knowledge of Advanced Excel, Data Visualization…
Experience
Senior Technical Executive
Feb 2025 — Present · Bengaluru, IN
Executing and overseeing client-specific technical processes, ensuring accuracy and adherence to policies, handling customer inquiries, and collaborating with team leads to improve processes• Responsibilities can include transaction processing, customer service management, operational execution, and quality assurance• Respond to customer inquiries via email or other channels, resolve issues, and document interactions in the service management system. • Meet daily process targets and client service level agreements (SLAs) while following established workflows and guidelines• Knowledge of operations, maintain reports in (Excel, Word, Outlook) Crave, and potentially specialized systems depending on the client sector. • Strong analytical skills and attention to detail• Understanding of domain operations and mis details under financial transactions processing and banking policies & procedures.
Education
Academy of technology
Computer science engineering
2012 — 2016
Bengal institute of Business studies
Bachelor of Technology
2016 — 2018
Xaviers English School
Bachelors in Computer Science Engineering
Xaviers english school
Postgraduate Degree
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.