Shreeya Gurung

Customer Advisor @UNIQLO

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2022 — Present

Customer Advisor @UNIQLO

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London, GB

Tracked store\'s daily performance by collecting key performance indicators (total sales, revenue per client, customer satisfaction ratio, top five best sellers), and communicated ideas to improve them in the daily team talks - Liaised with customers and upper-level management through customer feedback to keep track of the top best-selling items and understand sales data - Assisted the store in achieving a target of 300k during Black Friday week by pushing promotional items and reporting shop floor needs to the management

EDUCATION

2000 — 2013

Himanchal Boarding School

School Leaving Certificate, 80.625%

2016 — 2019

Janapriya Multiple Campus(Tribhuvan University) : QAA certified

Bachelor of Business Administration - BBA, Finance, General, 3.17

2014 — 2015

Sagarmatha Higher Secondary School

High School Diploma, Business Administration and Management, General, 2:1

2021 — 2022

University of Westminster

Master's degree, FinTech with Business Analytics, Distinction

ABOUT SHREEYA GURUNG

A recent MSc FinTech graduate with work experience in a bank, retail, a project-based company, and an NGO demonstrating skills in Excel, Python, SQL, CRM software, compliance tools and Bloomberg Terminal seeking a role as an Analyst in a fast-paced company with growth opportunities. https://github.com/shreeyagurung

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Shreeya Gurung — Customer Advisor at UNIQLO in London, GB | Unifers