Shreesh Gupta
BITS Pilani \'25 | Data Scientist | Backend developer
- Role
- Data Scientist at TP
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
Experience
Data Scientist
Jun 2024 — Present · Gurugram, IN
Implemented Data Envelopment Analysis (DEA), to benchmark agent performance and point out performance shortfallsStudy the impact of actions taken by the agent during customer interactions on the customer satisfaction scoreDeveloping a Mathematical Model to optimally allocate accounts so as to achieve maximum net liquidation, based on agent past performance.Developed a Machine Learning model to forecast the Monthly Incoming calls for a Low-Cost Air Carrier.
Education
Birla Institute of Technology and Science, Pilani
M.Sc.
2020 — 2025
Birla Institute of Technology and Science, Pilani
Bachelor of Engineering - BE
2020 — 2025
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