Shreemohan Taparia

About Shreemohan Taparia

Zealous and competent individual with over 19 years of experience in Operations Management & Service Delivery Management. I am presently designated as Operations Manager in AWSMy expertise lies in implementing process improvement and streamlining activities whilst at the same time driving up the performance, quality and ensuring service excellence. I have efficiently managed few remote transition projects and worked closely with the operations team to define operational metrics for the newly transitioned teams. Here, I have undertaken various process improvement initiatives, led work improvements and achieved reduction in waste. I also acted as part of UAT Team for multiple internal tool roll outs including Siebel, Chat Tool, Incident reduction by using problem Management effectively etc and successfully implemented the Chat Desk for the team. I have been recognized with various awards for projects undertaken.My experience to date has equipped me with a multitude of relevant skills in not only managing IT Operations and Technical Support functions but also in running smooth process operations and driving improvements.I consider myself to be an individual who is capable of working in a fast paced and ever changing environment. Always eager to learn about the latest platforms and technologies as they emerge.Besides this, I am hard working with Never Say Die spirit, strong determination, work ethics and an optimistic outlook. One who is always looking for positive things in tight situations and constantly strives to be the best in anything that I do. I communicate effectively with the team and like to manage my team effectively and allow them to progress as far as they can. For any job opportunity or if you are interested in learning more about my skill sets or experience, please connect with me on LinkedIn, e-mail me at m••••••••@gmail.com

Experience

1. Operations Manager, Amazon Leo

   Amazon

   Jan 2026 — Present · Hyderabad, IN

Education

• Shree Jain Vidyalaya

  HSC, Science

  2000 — 2002

• NES's English Medium School

  High School

  1995 — 1999

• SYMBIOSIS INTERNATIONAL UNIVERSITY

  EPGDBM, Business Administration and Management, General

  2011 — 2013

• University of Mumbai

  XI, Science

  1999 — 2000

• SVPM's College of Engineering, Malegaon (Bk)

  Bachelor’s Degree, Computer Engineering

  2002 — 2006

Skills

• Itil Certified
• Telecommunications
• Pre-Sales
• Vendor Management
• Sql
• Linux
• Avaya
• Unix
• Process Improvement
• Management
• Service Delivery
• Technical Support
• Requirements Analysis
• Cloud Computing
• IT Operations
• Transition Management
• Consulting
• Tcp/Ip
• Team Management