Shree R

About Shree R

Experienced with a demonstrated history of working in hospitality, Fin-tech industry. Skilled in Operations Management, Hospitality Management, Inventory Management, Hotel Management, and Bar. Strong operations professional with a Bachelor of Science (B.Sc.) focused in Hospitality Administration/Management from IHM mumbai.

Experience

1. Sales and Marketing

   Radisson Hotel Group

   Jan 2026 — Present · Mumbai, IN

   Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.• Develops relationships within community to strengthen and expand customer base for sales opportunities.• Manages and develops relationships with key internal and external stakeholders.• Provides accurate, complete and effective turnover to Event Management. • Participates in sales calls with members of sales team to acquire new business and/or close on business.• Executes and supports the operational aspects of business booked (e.g, generating proposal, writing contract, customer correspondence).• Identifies new business to achieve personal and location revenue goals.• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.• Closes the best opportunities for the location based on market conditions and location needs.• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.• Services our customers in order to grow share of the account.• Executes and supports the company’s customer service standards.• Provides excellent customer service consistent with the daily service basics of the company.• Sets a positive example for guest relations.• Interacts with guests to obtain feedback on product quality and service levels.

Education

• Indira Gandhi National Open University

  Tourism management, Tourism and Travel Services Management

• Institute of Hotel Management, Catering Technology and Applied Nutrition, Mumbai

  Bachelor of Science (B.Sc.), Hospitality Administration/Management

  2013 — 2016