Shrawan Panchal
Python || Windows System Admin || HTML || CSS || Java Script || React.js ||
- Role
- Desktop Support Engineer at Sysnet Global Technologies Pvt Ltd
- Location
- Amravati, MH, IN
- LinkedIn followers
- 500 followers
About Shrawan Panchal
I am an IT Support Engineer with hands-on experience in Windows systems, Active…
Experience
Desktop Support Engineer
Sysnet Global Technologies Pvt Ltd
Dec 2024 — Present · Mumbai, IN
Technical Support• Provide first-line support to end-users for hardware, software, and networking issues.•Troubleshoot and resolve desktop, laptop, printer, and peripheral problems.• Assist with operating system issues (Windows, Linux).Handle application software issues (e.g, MS Office, Outlook, browsers).2. Hardware Installation & Maintenance• Set up and configure new computers and peripheral equipment.• Perform regular hardware maintenance and upgrades.• Diagnose and replace faulty hardware components.3. Software Installation & Updates• Install, configure, and update OS and application software.• Ensure anti-virus, security patches, and essential updates are current.• Help with software deployment during rollouts or migrations.4. User Account Management• Create, modify, and disable user accounts in systems like Active Directory.• Manage access rights and permissions.• Support password resets and security policy enforcement.5. Network Support
Education
Goverment Polytechnic Amravati .
Diploma of Education
2019 — 2021
Sipna College of Engineering & Technology, Amravati
Bachelor of Engineering - Electronic and telecommunications
2021 — 2024
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