Shravya Sistla
Business Analyst @Infor
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WORK HISTORY
Business Analyst @Infor
Hyderabad, IN
Translate business needs into clear user stories, acceptance criteria, and workflows, ensuring alignment across product, tech, and business stakeholders-Drive enhancements through requirement gathering, configuration, testing, and process optimization-Leverage data analysis, visualization, and Gen AI tools to accelerate insights, streamline documentation, and support effective decision-making-Collaborate with product managers, developers, and QA to deliver features seamlessly, streamline UAT, and recommend improvements that shape better products-Resolved over 100 customer-reported issues across Infor OS Ming.le products, enhancing user satisfaction-Improved issue response accuracy by 30% by creating best practice documentation- Monitored CI/CD pipeline daily, mitigating 20+ critical performance spikes using Grafana and Sumo Logic.Applications: Icertis CLM, Salesforce CRM, Infor CPQ, Infor OS Ming.le
EDUCATION
GITAM Deemed University
Bachelor of Technology - BTech, Electronics and Communication Engineering
SP Jain School of Global Management - Dubai, Mumbai, Singapore & Sydney
Professional Certification in Product Management
ABOUT SHRAVYA SISTLA
I am a business analyst with a strong passion for creating impactful products. With a…
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