Shravankumar Vollem

About Shravankumar Vollem

Experienced IT professional with 8 years as a Azure IAM Analyst & System Administrator. Proficient in providing technical support, managing identity and access management solutions, and ensuring high levels of security and compliance. Strong problem-solving skills and ability to work effectively in a team environment. Azure Identity and Access Management (IAM) Multi-Factor Authentication (MFA) MS Entra ID & MS Entra ID Connect Privileged Identity Management (PIM) Conditional Access Policies Single Sign-On (SSO) implementations using SAML, OAuth, and OpenID Connect Role-Based Access Control (RBAC) Windows Active Directory Group Policy Microsoft Office 365 Admin

Experience

1. Information Technology Analyst

   Tata Consultancy Services

   Jul 2022 — Present · Hyderabad, IN

   Providing services for client employees using Service-Now ticketing tool• Managed user access provisioning/de-provisioning for various applications (Salesforce, Jira etc.)• Creating user accounts and privileged accounts• Create & Manage New and Existing Security groups as per business requirement.• Creation, Modification & deletion of Distribution List, Shared mailbox & email account in MS Exchange.• Providing read/modify access to shared folders from network drives using Active Directory access groups. • Actively engaged in addressing Service Desk Requests for password resets, account lockouts, etc. and escalate issues that require a higher level of assistance.• Manage user Access Management for Onboarding and Off-boarding• Resolving Multifactor authentication (MFA) issue• Good in problem solving & analytic skillwith ability to handle Multiple tasks.• Day to day basis follow the ITIL process ofService Request, Incident Management

Education

• Telangana University

  Bachelor of Science - BS

  2012 — 2015